Please be aware that all orders are processed within 3 business days (NOT including weekends, sales or holidays).

All orders are processed, verified, and shipped within 2-4 business days or sooner.
Express orders are processed within 1 business day.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.
You can track your package using the supplied tracking number.
*Please Note: The time it takes to receive items includes Processing + Shipping Transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
All orders are processed, verified, and shipped within 2-4 business days.
Once your order has been shipped, the estimated time of arrival is:

US Orders:

1. USPS First class mail (2-5 business days) 
2. USPS Priority Mail (2-3 business days)
3. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases) Express is NOT overnight (Signature required)
4. Free Shipping (2-5 business days)  

International Orders:
1. USPS First class mail (14 - 20  business days) *This option will only appear if your order weighs under four pounds.
2. USPS Priority mail (6 -14 business days)
3. USPS Express Mail (5 -10 business days) (Signature required)

*All international packages may be processed through customs regulations which may cause a slight delay with delivery times*

All orders placed on Friday after 12PM CST will begin processing on the following business day.

Tracking number will be sent to the email address within 48-72 hours after your order has been placed and paid.

Kweenz Fashion {Iris Designs} is NOT responsible for any delays in delivery caused by lost or stolen and unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to). Please ensure that your shipping information is correct to avoid any delay's in your order's delivery date.

Kweenz Fashion {Iris Designs} is NOT responsible for lost or stolen packages. All domestic shipping has $50.00 insurance Through USPS.

Please file a claim at



Due to COVID-19, carriers (USPS & FEDEX) are experiencing increased delivery times + lags on tracking. If your order hasn’t moved in over a few days or is late, we recommend reaching out to the carrier directly for an update. Unfortunately, we will not be able to issue you a refund for the shipping fees or product.